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Service Writer

Coon Rapids Service has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Coon Rapids, MN.

Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.

The Service Writer will be responsible for:

  • Scheduling appointments with customers.
  • Ensuring effective communication between service technicians and Coon Rapids Service customers.
  • Inspecting vehicles and accurately diagnosing problems
  • Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
  • Preparing accurate repair orders, detailing problems and approving repairs
  • Updating customers with any service recommendations made by service technicians
  • Maintaining and enhancing knowledge of automotive maintenance and repairs

Applicants are required to be:

  • At least 18 years old
  • Recipients of a high school diploma or GED
  • In possession of a valid driver's license
  • Dependable, honest and outgoing

Click here to submit your application for this position.

Service Writer Responsibilities:

  • Scheduling appointments with customers.
  • Ensuring effective communication between service technicians and Coon Rapids Service customers.
  • Inspecting vehicles and accurately diagnosing problems
  • Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
  • Preparing accurate repair orders, detailing problems and approving repairs
  • Updating customers with any service recommendations made by service technicians
  • Maintaining and enhancing knowledge of automotive maintenance and repairs

Applicant Requirements:

  • At least 18 years old
  • Recipients of a high school diploma or GED
  • In possession of a valid driver's license
  • Dependable, honest and outgoing
  • Available to work weekends and some holidays

Click here to submit your application for this position.

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Testimonials

reviewiconElectrical Services, near Coon Rapids, MN
First my battery died. On Christmas Eve, Eve. I had so many things to do! Had it towed here, from my work. The tow truck guy was very kind. Mechanic inspected right away and found out a rare diagnostic with my key and ignition. He gave me a loaner and over the holiday he replaced the entire ignition, rewire, and reboot my electrical system Still had the loaner so I could do simple errands during the holidays which was a blessing to me and my family. This isn’t the first time coon rapids service has saved me from engine light on to just helping with a headlight change. I would recommend Coon Rapids service to anyone to anyone.
~ , 12/25/2024
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reviewiconBrakes, near Coon Rapids, MN
Had my car over to a place somewhere else for tires and they wanted to do an inspection for "extra". Said nope, I got somewhere to go. I've been here before, they did an excellent job on my car. It's a VW, and everyone hates working on them or they mess them up trying. I already knew I needed breaks, springs, oil and since the place I got the tires from didn't put the new tires on the front because I hadn't asked, these guys did for me because they were already taking the wheels off. Didnt try to get me to get anything else done, no pressure. They are always great to deal with and can get me in and get a loaner for me too. I won't go anywhere else.
~ , 07/17/2024
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