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CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.
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Testimonials

reviewiconElectrical Services, near Coon Rapids, MN
First my battery died. On Christmas Eve, Eve. I had so many things to do! Had it towed here, from my work. The tow truck guy was very kind. Mechanic inspected right away and found out a rare diagnostic with my key and ignition. He gave me a loaner and over the holiday he replaced the entire ignition, rewire, and reboot my electrical system Still had the loaner so I could do simple errands during the holidays which was a blessing to me and my family. This isn’t the first time coon rapids service has saved me from engine light on to just helping with a headlight change. I would recommend Coon Rapids service to anyone to anyone.
~ , 12/25/2024
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reviewiconBrakes, near Coon Rapids, MN
Had my car over to a place somewhere else for tires and they wanted to do an inspection for "extra". Said nope, I got somewhere to go. I've been here before, they did an excellent job on my car. It's a VW, and everyone hates working on them or they mess them up trying. I already knew I needed breaks, springs, oil and since the place I got the tires from didn't put the new tires on the front because I hadn't asked, these guys did for me because they were already taking the wheels off. Didnt try to get me to get anything else done, no pressure. They are always great to deal with and can get me in and get a loaner for me too. I won't go anywhere else.
~ , 07/17/2024
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